Delivery Policy

Delivery Policy main image Delivery Policy image

What is the shipping cost? 

There is currently a flat rate of $12 for shipping. We work hard to balance cost with the efficiency of delivery and will review and change providers from time to time to ensure we are providing the most reliable delivery. 

How soon will I receive my order?

Please allow a week to receive your order.  Orders will be dispatched twice a week on Tuesdays and Thursdays during school term times.  In the Summer school holidays, deliveries will re-commence in the third week of January.  

What address will my order be shipped to? 

The default shipping address is your home address.  This is automatically imported from the school database and syncs every 24 hours.  Therefore if you change your home address on the school database it will be automatically changed within your Uniform Store 'My Account'.

Can I add a different shipping address for orders? 

Yes, you can add a new address from within My Account.  For example, if you would like your order shipped to your work address.  When you checkout, you will have the option to choose your work address.  

Can I change my existing home address within My Account? 

Not permanently.  If you change your ‘Existing Address’ within My Account it will be overridden within 24 hours when synced with the school database.  Therefore any permanent changes to your home address need to be made via Consent2Go. 

Can I order online and pick up?

No this is not an option. The webstore is for home delivery only.